About Us
Welcome to CurrencyChange …
A message from Laurent Guilbaud - Managing Director of CurrencyChange.
Who we are and what we do....
We are Foreign Currency Specialists. Although our primary business focus is international payments, we have a unique understanding that each of our clients has individual needs and this is what makes us different to the most high street banks.
Strategically located in the heart of London’s financial district the City, we have immediate access to critical market information enabling our clients to make quick and informed decision when to convert currency.
How we work….
Our currency specialists buy and sell currency at wholesale rates directly from the live market throughout the day. We monitor the currency market, work with live rates and aim to get the best rate at the time for our clients. And dealing with a large amount of international payments allows us to achieve economies of scale that enables us to achieve even better exchange rates.
Expanding portfolio of business and private clients demonstrates that more and more individuals and professionals are realising the cost savings benefits of using our currency exchange services instead of their local banks.
We have considerable expertise in this area and you can be assured of a reliable, efficient and personal service.
Our Commitment....
With each and every transaction, we are committed to diligence, accountability and integrity. This, together with our efficient operation forms the foundation of our business and the way we build relationships with our clients.
As piece of mind of our clients is critical to our business, we operate to strict guidelines. We are authorised by the UK Financial Services Authority ("FSA") as a Payment Institution under the Payment Services Regulation 2009. Our firm reference number is 531015. You can look this on the FSA register.
We are also regulated by HM Revenue & Customs as a Money Services Business in relation to the execution of spot and forward foreign exchange transactions, our registration number is 12607477.
Our principle Bank is Barclays in which our clients funds are held in secure segregated accounts. What is means is the accounts our clients pay into are completely separate from our own business administration account.
Our People and Culture....
We have a fully proactive approach to helping people find the complete solution – from initial currency quote to finalising the transaction. You will find we tailor the solution to your needs and not the other way round!
We have a deep rooted community spirit and all of our staff has a passion for pro-actively delivering 1st class solutions. Industry knowledge and people experience ensure the end result is always delivered with exceptional customer service. Our honesty and integrity is a further commitment to deliver the best personalised service in the industry. The services we offer are always ethical and transparent, if there is something you would like to know – just ask.
These are just some of the reasons our clients honor us with their business.